Advocacy for Your Care
Onward Care provides care coordination and patient advocacy for individuals living with mental illness. We focus on connecting therapists, psychiatrists, family members, and other support people into one cohesive team.
We also help clients access the resources they need to stay stable, including medication management support, government assistance, housing, food, budgeting, and health insurance.
Our Core Services
Care Team Collaboration
We connect therapists, psychiatrists, family members, and other support people so everyone is working from the same page. By sharing updates and coordinating appointments, we reduce gaps in care and take the burden of communication off families.
Medication Management Support
We help clients stay on track with their prescribed medications by coordinating refills, pharmacy needs, and prescriber appointments. We keep the treatment team informed of concerns so they can be addressed quickly. We do not provide medical advice or change medications.
Access to Care
We help clients find and connect with the right level of care, including outpatient providers, rehab programs, and hospital services. We assist with scheduling, paperwork, and transitions between settings so no one falls through the cracks.
Government Assistance and Benefits
We guide clients through applying for government programs, including Social Security and disability benefits. We help gather documents, complete applications, and follow up so clients receive the support they are entitled to.
Housing Support
We help clients identify stable housing options, understand applications and waitlists, and connect with housing programs and community resources.
Food Assistance
We connect clients with food resources such as SNAP benefits, food pantries, and meal programs. We help with applications and follow-up so basic nutrition needs are met.
Financial Coaching
We work with clients on practical budgeting, bill management, and financial goals in a supportive, judgment-free way.
Health Insurance Navigation
We help clients understand their coverage, enroll in plans such as Medicaid, assist with referrals, answer coverage questions and find in-network providers.
The Advocacy Journey
01
Initial Consultation
We begin by listening to your story and understanding your specific needs and goals.
02
Comprehensive Review
With the client’s consent, our team speaks with their support people, including family and providers, and uses what we learn to build a clear, personalized plan.
03
Advocacy & Coordination
We act as a bridge between everyone involved in the client’s care, collaborating with each support person and helping navigate and secure the services the client needs.
04
Continuous Support
We stay involved with ongoing guidance and support, adjusting the plan as needs change so clients and families are never left to manage it alone.
Voices of Advocacy
“The advocacy team at Onward Care gave us the clarity we needed to navigate our care journey with absolute confidence.”
— Sarah J., Family Care Advocate
“Professionalism meets compassion. They are the bridge between complex medical systems and our family’s needs.”
— Michael T., Patient Advocate
Get in Touch
We know how overwhelming it can be to navigate mental health care. Reach out to schedule a consultation and begin your journey toward better care coordination.
Email: info@onward-care.com
Phone: 908-349-0527